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McKnight, Cliff and Dillon, Andrew and Richardson, John (1990) A Comparison of linear and hypertext formats in information retrieval, in McAleese, Ray and Green, Catherine, Eds. Hypertext: State of the art, pages pp. 10-19. Oxford: Intellect.
Dillon, Andrew and Sweeney, Marian and Maguire, Martin (1993) A Survey of usability evaluation practices and requirements in the European IT industry. In Alty, James L. and Guest, S. and Diaper, Dan, Eds. Proceedings Human Computer Interaction: People and Computers, pages pp. 81-94, Loughborough, England.
Dillon, Andrew (1993) How collaborative is collaborative writing? An Analysis of the production of two technical reports, in Sharples, Mike, Eds. Computer Supported Collaborative Writing, pages pp. 69-86. London: Springer-Verlag.
Dillon, Andrew and Richardson, John and McKnight, Cliff (1992) Hypertext/Hypermedia, in Kent, Allen, Eds. Encyclopedia of Library and Information Science, Vol. 50, pages pp. 226-255. New York: Marcel Dekker.
Gwizdka, Jacek and Chignell, Mark (2004) Individual Differences and Task-based User Interface Evaluation: A Case Study of Pending Tasks in Email.. Interacting with Computers 16(4):pp. 769-797.
Gwizdka, Jacek and Chignell, Mark (2007) Individual Differences in Personal Information Management, in Jones, William and Teevan, Jamie, Eds. Personal Information Management. University of Washington Press..
Dillon, Andrew (1987) Knowledge acquisition and conceptual models: A Cognitive analysis of the interface. In Diaper, Dan and Winder, Russell, Eds. Proceedings Human Computer Interaction: People and Computers, pages pp. 371-379, Exeter, England.
Dillon, Andrew and Richardson, John and McKnight, Cliff (1990) Navigation in hypertext: A Critical review of the concept. In Diaper, Dan and Gilmore, David J. and Cockton, Gilbert and Shackel, Brian, Eds. Proceedings IFIP TC13 International Conference on Human-Computer Interaction, pages pp. 587-592, Cambridge, UK.
Dillon, Andrew and McKnight, Cliff (1995) Never mind the theory, feel the data: Observations on the design of hypertext-based user interfaces, in Schuler, Wolfgang and Hannemann, Jorg M. and Streitz, Norbert, Eds. Designing user interfaces for hypermedia, pages pp. 117-125. Berlin: Springer-Verlag.
Dillon, Andrew and Richardson, John and McKnight, Cliff (1993) Space - the final chapter or why physical representations are not semantic intentions, in McKnight, Cliff and Dillon, Andrew and Richardson, John, Eds. Hypertext: A Psychological Perspective, pages pp. 169-192. Chichester: Ellis Horwood.
Dillon, Andrew and Sweeney, Marian (1988) The Application of cognitive psychology to CAD, in Jones, Dylan and Winder, Russell, Eds. People and computers IV, pages pp. 477-488. Cambridge University Press.
McKnight, Cliff and Dillon, Andrew and Shackel, Brian (1996) The Electronic journal and its implications for the digital library, in Harrison, Teresa M. and Stephens, Timothy, Eds. Computer Networking and Scholarly Communication in the 21st Century, pages pp. 351-368. New York: SUNY Press (SUNY Series in Computer-Mediated Communication).
Dillon, Andrew and Sweeney, Marian and Herring, Val and John, Phil and Fallon, Enda (1988) The Psychology of designer style. In Proceedings Alvey Conference, pages pp. 323-327.
McKnight, Cliff and Dillon, Andrew and Richardson, John (1996) User centered design of hypertext and hypermedia for education, in Jonassen, David H., Eds. Handbook of Research on Educational Communications and Technology, pages pp. 622-633. New York: Macmillan.
Gwizdka, Jacek and Spence, Ian (2006) What Can Searching Behavior Tell Us About the Difficulty of Information Tasks? A Study of Web Navigation. In Proceedings 69th Annual Meeting of the American Society for Information Science and Technology (ASIS&T) 43, Austin, TX, USA.
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