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Heffernan, Jill and Bartlett, Kaye (2005) Expanding to the other side: from working as Technicians to teaching new Technicians. next 2005: ALIA National Library & Information Technicians Conference, Sydney, Australia.
Deidre, Wilmott and Jennifer, Leviston (2005) Flexible lives: Online learning for Library Technicians. next 2005: ALIA National Library & Information Technicians Conference, Sydney, Australia.
Callow, Mandy (2005) Service with a smile only gets you so far: staff training for success in the integrated service environment. next 2005: ALIA National Library & Information Technicians Conference, Sydney, Australia.
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